Medicines: The pharmacy will supply medicines only as permitted by South African law. Prescription and scheduled medicines require a valid prescription where applicable and will be reviewed and dispensed by an authorised pharmacy professional. We may decline or delay an order if legal or patient-safety requirements are not met.

Safe use: Product information on this website is general information, not a diagnosis or a substitute for advice from a pharmacist or other healthcare professional. Use medicines only as directed and contact a healthcare professional if you have questions or experience an adverse reaction.

Availability and price: Orders are subject to stock availability, applicable pricing rules, and confirmation by the pharmacy. We will contact you if an item is unavailable or an order cannot be fulfilled.  Images are for illustration only. The actual product or packaging may differ slightly from the image shown.

Delivery: Medicines will be handled and delivered in accordance with applicable storage, security, and pharmacy requirements. You must provide an accurate delivery address and ensure someone authorised can receive the order.

Returns and errors: For safety reasons, medicines supplied correctly generally cannot be returned for resale. This does not limit your rights where a product is defective, supplied in error, or consumer law provides another remedy. Contact us promptly about any problem.

Privacy: We use your personal and health information to process orders, provide pharmacy services, and meet legal obligations, in accordance with our privacy policy and applicable data-protection law.